Shipping & Returns

Shipping

• Free US shipping on orders of $44.90 or more, including every Medium and Large pad and every Daily Clean Routine. Orders under $44.90: $3.99.
• Orders are prepared within 48 hours.
• US delivery typically takes 6–12 business days after dispatch. Delivery times are estimates, not guarantees.
• Daily Clean Routine e-books arrive separately, by email.

Full details: Shipping Policy.

Returns

• Return unused, unwashed pads within 30 days of delivery. Email us first for the return address.
• Damaged, defective or wrong item? Email a photo within 14 days of delivery and we’ll replace or refund it at no cost.
• Approved refunds go back to your original payment method within 10 business days.

Full details: Refund Policy.

Questions

Email support.pawnevia@gmail.com with your order number. We usually reply within 1–2 business days.